Carpet Repair FAQ

K&M Steam Cleaning » About K&M » FAQ » Carpet Repair FAQ
Frequently Asked Questions

Frequently Asked Carpet Restretching and Repair Questions

Why is my carpet loose?

If your carpet has ripples and waves, that’s a sign it needs to be stretched. Stretching is basically re-installing your carpet with a power stretcher so it won’t be “loose” and wavy.

How do you fix holes, burns, pet damage, and permanent stains in the middle of a carpeted room?

K&M installs permanent sections, also known as patches, to replace the carpet that is stained or damaged beyond repair. Where do we get the patch carpet? Many homeowners have extra carpet rolled up from when their carpets were installed or when the home was built. When. this is not the case, we can find donor carpet from an inconspicuous area like a utility closet to fix damage to highly-visible areas in the home.

Does K&M hire employees or do they use contractors to perform carpet repair and restretching?

Every person representing K&M Steam Cleaning at your home is an employee of K&M. Our employees arrive in company vehicles, wearing a K&M Steam Cleaning uniform. K&M does not hire independent contractors.

Is K&M Steam Cleaning insured and bonded?

Yes, our carpet repair and restretching specialists are all insured and bonded. If you have any questions regarding our insurance, please call our office.

Cleaning Travis, Williamson, and Hays Counties

K&M serves homes and businesses in Austin, Barton Creek, Bastrop, Bee Cave, Briarcliff, Buda, Cedar Creek, Cedar Park, Del Valle, Downtown, Driftwood, Dripping Springs, East Austin, Elgin, Georgetown, Hutto, Jarrell, Jollyville, Jonestown, Kyle, Lakeway, Lago Vista, Leander, Liberty Hill, Manor, Manchaca, North Austin, Oak Hill, Onion Creek, Pflugerville, Point Venture, Rollingwood, Round Rock, San Leanna, Spicewood, Steiner Ranch, South Austin, Sun City, Sunset Valley, Taylor, Volente, and West Lake Hills.

Service Areas

K&M cleans all of Austin, Texas plus Travis, Williamson, Bastrop, Burnet, and Hays county suburbs including Buda, Cedar Park, Georgetown, Hutto, Kyle, Lakeway, Leander, Round Rock, and Taylor.

Get In Touch

ken@kmaustin.com
(512) 836-8900

K&M Steam Cleaning

2301 Denton Dr.
Suite K
Austin, TX 78758

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