Pet Stain & Odor Removal FAQ

Frequently Asked Pet Stain & Odor Removal Questions

What factors impact the cost of pet odor and stain removal services?

The most critical things impacting the cost of pet odor and stain removal services are:

• The size of the pet accident. Keep in mind the pet accident area in the carpet’s backing or padding could be triple its visible size on the carpet surface.
• The length of time the pet stain has set in on your carpet or rug.
• The severity of your pet stain and accident.
• Time the stain set in before any surface-level cleaning.
• Cleaning products that are applied before calling professionals. Sometimes, DIY cleaning products can do more harm than good, making professional pet stain and odor removal more costly.

Pet odor has saturated the padding underneath my carpet? Can K&M replace the padding to make the pet odor disappear?

Sometimes, a stain will saturate the padding below your carpet to the point where it can’t be cleaned. In that case, K&M can remove then urine-soaked padding in the smelly areas under your carpet and replace it with fresh, clean padding. This should eliminate a lingering urine smell that has soaked into your carpet’s padding.

Does K&M hire employees or do they use contractors to perform pet stain and odor removal?

Every person representing K&M Steam Cleaning at your home is an employee of K&M. Our employees arrive in company vehicles, wearing a K&M Steam Cleaning uniform. K&M does not hire independent contractors.

Are your pet stain and odor removal products safe for children and pets?

Yes, we take great pride in making sure all of the products we use are pet and baby-safe. Over the decades we have been in business, there has been constant change in the best cleaning products available. We have changed our standard cleaning solutions as better products were invented and became available. The one constant amidst all that change: We always choose to continue to use a nonabrasive, water-based product in your home.

Is K&M Steam Cleaning insured and bonded?

Yes, our pet stain and odor removal specialists are all insured and bonded. If you have any questions regarding our insurance, please call our office.

Cleaning Travis, Williamson, Burnet, Bastrop, and Hays Counties

K&M serves homes and businesses in Austin, Barton Creek, Bastrop, Bee Cave, Briarcliff, Buda, Cedar Creek, Cedar Park, Del Valle, Downtown, Driftwood, Dripping Springs, East Austin, Elgin, Georgetown, Hutto, Jarrell, Jollyville, Jonestown, Kyle, Lakeway, Lago Vista, Leander, Liberty Hill, Manor, Manchaca, North Austin, Oak Hill, Onion Creek, Pflugerville, Point Venture, Rollingwood, Round Rock, San Leanna, Spicewood, Steiner Ranch, South Austin, Sun City, Sunset Valley, Taylor, Volente, and West Lake Hills.