Stone Floor & Surface Cleaning FAQ

Frequently Asked Stone Floor Cleaning & Restoration Questions

How much dust will be created during the restoration of my stone floors?

Because we utilize diamond abrasives and water to restore stone surfaces, there is no dust created.

How long will floor restoration services last?

K&M will make your floors look like new when we complete a stone floor restoration job. How long they will stay looking like new depends on a number of factors. Areas of the floor that are frequently exposed to traffic, sunlight, and spills will need attention far more frequently than seldom-used rooms or areas.

Why should I seal my natural stone floors?

Natural stone is porous. That means it will stain when it comes in contact with contaminants without adequate sealing. Sealant application creates a border between your flooring materials and harmful spills and tracked dirt. Sealing not only protects stone surfaces, it often can add an extra glossy shine to enhance the stone’s natural beauty.

Why can’t I remove these water spots from my marble, travertine, limestone, or onyx floors?

Those spots aren’t water residue on your floor, they are “etching,” damage caused by spilling or tracking an acidic substance like soda, coffee, or vinegar onto and calcium-based stone surface. The stone floor care pros at K&M specialize in polishing out mild to severe etching damage.

Does K&M hire employees or do they use contractors to perform cleaning and restoration on stone floors?

Every person representing K&M Steam Cleaning at your home is an employee of K&M. Our employees arrive in company vehicles, wearing a K&M Steam Cleaning uniform. K&M does not hire independent contractors.

Are your stone floor & surface cleaning products safe for children and pets?

Yes, we take great pride in making sure all of the products we use are pet and baby-safe. Over the decades we have been in business, there has been constant change in the best cleaning products available. We have changed our standard cleaning solutions as better products were invented and became available. The one constant amidst all that change: We always choose to continue to use a nonabrasive, water-based product in your home.

Is K&M Steam Cleaning insured and bonded?

Yes, our stone floor surface cleaning specialists are all insured and bonded. If you have any questions regarding our insurance, please call our office.

Cleaning Travis, Williamson, Burnet, Bastrop, and Hays Counties

K&M serves homes and businesses in Austin, Barton Creek, Bastrop, Bee Cave, Briarcliff, Buda, Cedar Creek, Cedar Park, Del Valle, Downtown, Driftwood, Dripping Springs, East Austin, Elgin, Georgetown, Hutto, Jarrell, Jollyville, Jonestown, Kyle, Lakeway, Lago Vista, Leander, Liberty Hill, Manor, Manchaca, North Austin, Oak Hill, Onion Creek, Pflugerville, Point Venture, Rollingwood, Round Rock, San Leanna, Spicewood, Steiner Ranch, South Austin, Sun City, Sunset Valley, Taylor, Volente, and West Lake Hills.