Ken Moncebaiz, the president and founder of K&M Steam Cleaning, started the company with just one van back in 1996. Today, K&M has grown into one of the biggest and best carpet cleaning services in Austin, Texas, known for its expert rug cleaning among other specialized services.
What sets K&M Steam Cleaning apart in rug cleaning services? “At K&M, we pride ourselves on delivering exceptional service using the latest technologies and professional van-mounted equipment right at your doorstep. Our team follows a comprehensive nine-step cleaning process to ensure every rug is treated with the utmost care and expertise. Additionally, for convenience, customers can also choose to drop off and pick up their rugs at our dedicated facility in Austin.”
Can you explain the cleaning process for different types of rugs? “Each type of rug requires a specific approach. For wool rugs, we use a gentle process with wool-safe solutions to prevent damage like shrinkage or color bleeding. Silk rugs require delicate handling to avoid water damage and preserve their intricate designs. Synthetic rugs are treated with powerful cleaning agents to eradicate dirt and bacteria effectively. With Oriental and antique rugs, we focus on meticulous hand-washing and specialized treatments to maintain their integrity and beauty.”
How does K&M handle set-in stains and odors? “Our advanced 210-degree steam extraction process is particularly effective at removing oily residues and stubborn spills. We also use professional-grade scrubbing machines and solutions that can tackle even the most challenging stains and odors. Our clients frequently tell us how pleased they are with the results.”
Is same-day cleaning service available for area rugs? “Yes, we offer same-day cleaning services depending on our schedule and the condition of the rug. It’s best to call us at (512) 866-5599 to discuss your specific needs and to ensure we can provide the quickest service possible.”
What should customers do before dropping off their rugs at your facility? “We ask that customers call ahead to arrange drop-off and pick-up times. This helps us ensure that someone is available to assist them promptly. Our facility is open Monday through Friday from 9 am to 3 pm, and is located at 8711 Burnet Rd. B34, Austin, Texas 78757.”
Can K&M clean rugs that are not standard, like tribal or specialty rugs? “Absolutely, we have extensive experience in cleaning a wide range of rugs, from Navajo to Persian and even specialty rugs like Lamontage or Kashmir chain-stitch. Each rug is treated with care, considering its unique properties and cleaning requirements.”
What do you enjoy most about providing rug cleaning services? “What I love most is the satisfaction of restoring the beauty and extending the life of our clients’ rugs. It’s always rewarding to see the transformation and to know we’ve provided a valuable service that also helps maintain clean, healthy homes and businesses.”
K&M Steam Cleaning is here to provide top-notch rug cleaning services in Central Texas. Whether you need onsite cleaning or prefer to use our drop-off facility, we are ready to help make your rugs look and feel fresh again. Call us today to learn more about our services or to schedule your rug cleaning
