Carpet Cleaning Reviews

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K&M has been delighting Austin area residential carpet cleaning and commercial carpet cleaning customers since 1996.

Excellent experience from start to finish. this was the first time I had used K&M and will continue to use them from here on out. Very friendly and professional staff…they showed up on time…conducted a thorough walkthrough prior to cleaning and provided information and tips on the maintenance of my carpet. Received a friendly courtesy call 30 minutes prior competitively priced and the end result for the price is outstanding. – Dana M. rated our Cedar Park Carpet Cleaning Experts 5 Stars

K&M did a fantastic job on our carpet, area rugs, and natural stone floors. Although cleaning carpet and area rugs would seem to be pretty straight-forward, none of the old stains “re-surfaced” — as they had subsequent to prior cleaning. The stone work (i.e., cleaning and sealing) ended up being a larger project than K&M had anticipated, but Alexis and Ray stayed until the job was done (and done well), and at no additional cost. I was referred to K&M by one of the larger flooring stoors in the Austin area; I’ve since referred a number of homeowners to K&M, and I’ll continue to do so. – John B. in Leander

They answered the phone quickly early in the morning and were super friendly. I made an appointment for that day, they called and said they were running ahead and asked if I wanted to move up my appointment, which was actually better for me. They finished quickly, gave great advice on how to treat stains and now my carpet is clean and fluffy. – Olivia M was delighted by our Round Rock Carpet Cleaning Team

Days after the carpet has dried it’s still looks clean. – Mike F. in Austin

K&M employees are always very professional and get the job done correctly and quickly. Highly recommend. – Lisa W., Carpet Steam Cleaning Customer in Austin

Very satisfied customer here. It was easy to make an appointment. They, arrived promptly as scheduled, agreed to wear masks, moved all the moveable furniture, and the carpet now looks great! – Norma F. in Austin

They did a great job. It was thorough and fast! Even got the weird sticky thing on the living room carpet, I am convinced was probably gum, out and away! Thanks guys! Stellar job! – Laura P. in Austin

The carpet job done by K&M was perfect. My carpet was very dirty and after the techs were done, it looks like new. I appreciated that they were on time and very efficient. – Naseem M. in Austin

Got really dirty carpets clean. Saved the owner from having to replace them prior to listing the home! – Jacki D. in Leander

I honestly cannot recommend K&M carpet cleaning highly enough! They do an extremely through job and are super friendly & professional! They should be your go to company if you need your carpets cleaned! – Caroline K. in Austin

It was excellent. They got the carpets really cleaned. They were effective. – Heidi K. in Austin via Angi.com

The carpet looks new. We were very impressed with the service. – Matt G. in Buda

The stains were difficult to remove, and they were good at communicating that with me. It looked like the stains had gone when they left and after a few days they came back. We called them and they came back within the next couple of days and did it again. I rate them high overall and will continue to use them. – Cody D. in Hutto

They did a really good job. I always hire them. I would recommend the others to use their steam cleaning services for carpet cleaning. They are very punctual. I would use their services again in the future. – Ann T. in Sun City

The men arrived on time, and did a great job with prepping and steaming! The carpets are perfect! – Lilly T. in Cedar Park

Love the guys at K&M Steam Cleaning! I have them clean the carpets and tile in most every one of my listings! Polite, professional, and courteous staff make it so easy! I highly recommend K&M! – Heather H. in Austin

These guys did a great job on our carpet and furniture.  We had some build-up due to dogs on the furniture and K&M cleaned everything very nicely.  The price was reasonable and they were efficient with their work.  They were extremely courteous and professional.  Our tech was Ruben and he did a wonderful job.  Would definitely recommend to friends and family. – Jason T. was delighted by our Round Rock Carpet Cleaning Experts

Had a great experience with K&M Steam Cleaning. Our small business looks new again with clean tile and carpets! – Kayla G. in Austin

I feel awful that I didn’t get the names of the two guys who performed my service, but they were so amazing and attentive. The work was great and the price was fair, but they two employees they sent were the best! – Ashley M. in Austin

Great team. Worked hard. Got the stains out even better than anticipated. Thanks! – Meredith B. in Austin

Colton and David arrived within window and were very professional. Colton was up front about the cost of things that weren’t standard (my hallway) and honest about whether or not a food coloring stain could be removed (food coloring is forever). This is the second time I’ve used K&M and I will continue! – Morgan S. in Cedar Park

K&M is responsive, professional, family-oriented, kind, and an A+ business ALL AROUND. They went above and beyond to clean my carpet and ensure warranty on their work. I can’t recommend them enough. – Isabel L. in Austin

I’ve been using K&M for 25 years, and the service and staff (both on-site and in the main office) are always first-rate. The cleaners always take time to make sure the carpet and upholstery are cleaned thoroughly and with care. This particular visit, I called asking if they could fit me in that day. They did! They reworked their afternoon schedule to work me in. This has been typical of my experience w/ K&M over the years. I’ve never been given a single reason to use anyone else. – Tom B. in Austin

Colton and partner texted 1/2 hour before service window and arrived a few minutes early. They were polite and efficient; their measurements and pricing matched the estimate and they completed the cleaning quickly. The carpet we were thinking of replacing is like new and the cost of exchanging it has been saved. – Steve C. in Austin

This is the 2nd time I’ve used K & M. They respond quickly to an appointment request, they’re fast and professional when they come to my house to steam clean my carpet. – Sara K. in Austin

K&M is the best carpet cleaning company I have ever used! – Jennifer B. in Austin

Great experience each time. The carpets and stairs look great! Removed high traffic stains as well as makeup and kids stains. – Laura M. in Austin

They did an excellent job. I realized how much time and money I’ve wasted trying to do it with consumer-grade cleaning machines. I should have just called the professionals at the outset and I would have saved a lot of money and gotten the job done right. – Kenneth C. in Pflugerville

Exceeded expectations with rug and carpet cleaning outcome with great customer service experience all around. – Zach M. in Austin

Super quick but also really good quality. Colton was super friendly and knowledgeable about the process. 10/10 would recommend. – Brett B. in Leander

The carpet looks like new. Very professional. So neat, no water or other leftovers on the tile adjacent to the carpet. I have used K&M and will do so in the future. – Brooke F. in Austin

Just had our carpets cleaned and we’re very happy with the process and results. Highly recommend! – Mia S. in Austin

Friendly knowledgeable team. Carpet refreshed and revived. Great price and quality work. Military discount as well. Definitely repeat customer. – Tanya A. in Austin

Phillip was amazing and did such a great job on our sofas and carpet! I appreciate his work ethic and how he went into detail about my options. Great service! – Christina C. in Austin

Josh and Phil were great. They arrived on time and did an excellent job on our Berber carpet and kitchen tile. They were very professional and answered all my questions. The price was a good value. I will use K&M again. – Ann J. in Leander

K&M did a great job deep cleaning the entire carpeted area in the upstairs of my house. I also had my dryer duct cleaned out since there was a bird’s nest in it and hadn’t been serviced for over a year. Both Mario and Nate were great, and completed the job to my expectations. Will definitely be reaching out to them for any other home carpeting needs. – Mohammed in Austin

Arthur was fast and very nice. Did a great job on the carpets. – Jeanette I. in Cedar Park

I use K&M Steam Cleaning any time I need my carpets cleaned. (I have tried others and they just do not do the job the way K&M does.) They are always on time, efficient, and the advertised price is always what I’m charged. Friendly technicians, too. I appreciate them and highly recommend K&M! – Casey S. in Onion Creek

We have used K&M Steam Cleaning for years, and they just left our house a couple of hours ago. They did a great job on our carpets and were very quick, conscientious, and professional. The carpets look great. I’d recommend them to anyone in Austin. – Jim B. in Austin

Today I had my upstairs carpet cleaned by Skyler and Ray. After 6+ years of adult children and a grandchild living up there, I did not expect miracles. The carpet was a mess, but I could not afford to replace it. I am amazed by the quality of carpet cleaning work by this company and the great customer service! My carpet looks better than I could have imagined, plus it smells so good! I am finally reclaiming my space upstairs and it is very uplifting for me! I appreciate this local company so much and I recommend them highly. THANK YOU, K&M and especially Skyler and Ray for being so professional and representing this wonderful company so well. – Nancy S. in Austin

K&M steam cleaned two carpeted rooms this past weekend. Took a little over 30 mins from start to finish. Both workers wore masks and maintained distance. The rates were the best I received from calling various cleaners. They had next day cleaning at same prices but we choose to wait as we weren’t ready to clean/move furniture by next day. – Shayer S. in Pflugerville

They came at the beginning of the time slot, quickly cleaned, and left. The floor was dry in about 4 hours. I would definitely use them again because of how clean it ended up. – Morgan G. in Austin

Fantastic job! Our old carpet looks new again! Quickly done and quality carpet cleaning for a great price. Thank you! – Wendy B. in Round Rock

Excellent – very very impressed with the job they did, would highly recommend! Arrived on time and finished cleaning 800 square foot of carpet in about 1.5 hours which I thought was very impressive. We had some really tough stains in there including several pet stains and a full venti matcha latte stain that I never thought was coming out! – Matthew A. in Austin

Very professional and well-run company. They show up on time and do a fantastic job on the carpet cleaning and upholstery. I’ve used them for years and have recommended K&M to friends and clients. A locally owned business, they’re great! – Marianne M. in Round Rock

They were punctual, looked over what we wanted cleaned and explained the pricing. We discussed what we would need to do to prepare for carpet stretching in a future visit. When finished, they explained how long it would take for each area to dry. We had carpet and kitchen floor tile cleaned. Very pleasant young men. We will use K&M again. – Kathy M. in Austin via Facebook

The team that cleaned my carpet was Carlos and Ryan. They did a wonderful job and were friendly and very courteous. I would not hesitate to use K&M again and will be happy to refer friends and family. – Betty S. in Round Rock

For my rental house, I was specifically looking for a company that provided steam cleaning of the carpets plus pet flea/enzyme treatment which was required by my landlord upon moving out. K&M team was the only one that provided the service at a reasonable price plus I appreciated the discount available during the holiday times. – Rincy V. in Pflugerville

This company abs the two gentlemen that cleaned my carpets today were all incredible!!! They fit me in within a days notice, were incredibly professional and friendly, was ridiculously affordable, and did a terrific job! I loved this service so much I’ll be Cleaning my carpets with the. At least 2-3 times a year. It actually changed my perspective on having carpet. – Meg B. in Austin

K&M did a great job cleaning our carpets! They were fast on time and professional. – Theresa C. in Austin

K&M did a very professional job, the communicated their arrival and made it on time. The techs Davis and Jamal were very professional and timely. They were careful with all furniture and fragile items. The carpet looks great! – Franz H. gave our Leander Carpet Cleaning Team 5 Stars

Cleaning Travis, Williamson, and Hays Counties

K&M serves homes and businesses in Austin, Barton Creek, Bastrop, Bee Cave, Briarcliff, Buda, Cedar Creek, Cedar Park, Del Valle, Downtown, Driftwood, Dripping Springs, East Austin, Elgin, Georgetown, Hutto, Jarrell, Jollyville, Jonestown, Kyle, Lakeway, Lago Vista, Leander, Liberty Hill, Manor, Manchaca, North Austin, Oak Hill, Onion Creek, Pflugerville, Point Venture, Rollingwood, Round Rock, San Leanna, Spicewood, Steiner Ranch, South Austin, Sun City, Sunset Valley, Taylor, Volente, and West Lake Hills.

Service Areas

K&M cleans all of Austin, Texas plus Travis, Williamson, Bastrop, Burnet, and Hays county suburbs including Buda, Cedar Park, Georgetown, Hutto, Kyle, Lakeway, Leander, Round Rock, and Taylor.

Get In Touch

ken@kmaustin.com
(512) 836-8900

K&M Steam Cleaning

2301 Denton Dr.
Suite K
Austin, TX 78758

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